The tracking function provides comprehensive oversight of all activities within Pressmaster, enabling efficient management of interviews, content approvals, and team operations across multiple workspaces.
Understanding Your Tracking System
With Pressmaster.ai, the tracking function gives you complete visibility into your operations through multiple monitoring tools:
1. Activity Log Overview
Primary Dashboard The activity log is the first thing you see upon login and serves as your central monitoring hub. This feature tracks every single movement across all workspaces, providing comprehensive operational oversight.
Complete Activity Monitoring The activity log tracks:
Interviews that have been completed
Interviews that are in progress
Approval activities and decisions
Content publications and distributions
Team member activities across workspaces
Scalability Benefits As you reach 30, 50, or 100 workspaces, the volume of interviews, approvals, and publications increases significantly. The activity log provides a quick overview of all operational activities without requiring individual workspace monitoring.
2. Interview Tracking System
Centralized Interview Management Access the interview tracking feature by clicking on "Interviews". This system eliminates the need to log into each workspace individually to check interview status.
Interview Status Categories
Pending Interviews Customers have not yet started the interview process. They have received the link but haven't clicked "Start Interview".
In Progress Interviews Customers are currently completing the interview process.
Completed Interviews Interviews have been finished and are ready for content creation. Upon completion, you can click "Create Article" to process the interview into final content.
Efficiency Benefits This centralized system prevents the need to check individual workspaces for interview progress, streamlining customer management across multiple accounts.
3. Content Feedback Tracking
Comprehensive Feedback Management The content feedback tracking system monitors all shared content across your customer base, including both articles and social media posts shared for customer review.
Feedback Status Monitoring
Pending Feedback Content has been shared but customers have not yet provided feedback or approval.
Feedback Received Customers have provided comments or suggestions requiring review and potential content modifications.
Approved Content Content has received customer approval and is ready for publication.
Follow-Up Management The system enables efficient follow-up processes:
Track pending feedback requests
Send follow-up reminders for outstanding approvals
Monitor approval timelines across multiple customers
4. Content Publication Workflow
Approval to Publication Process Once content receives approval status, it becomes ready for publication. Published content automatically disappears from the content tracking list, maintaining clean oversight of pending items.
Operational Efficiency This system eliminates manual follow-up requirements by providing clear visibility into:
Content pieces ready for publication
Items requiring customer feedback
Outstanding approval requests
5. Team Activity Monitoring
Team Member Oversight If you have team members using your account, the activity log tracks their activities within the platform, providing management visibility into team operations and productivity.
Comprehensive Team Tracking Monitor team member activities including:
Content creation activities
Customer interactions
Interview management
Publication activities
Getting Started with Tracking
Ready to implement comprehensive tracking? Follow this systematic approach:
Review your Activity Log upon login for complete operational overview
Monitor Interview Tracking to check customer interview progress and completion
Check Content Feedback Tracking for approval status and pending items
Send follow-up reminders for outstanding feedback requests
Process completed interviews into final content through "Create Article"
Publish approved content to clear items from tracking lists
Monitor team activities through centralized activity monitoring
Tracking System Benefits:
Centralized visibility across all workspaces
Real-time interview progress monitoring
Complete content approval workflow tracking
Automated reminder capabilities for pending items
Team member activity oversight
Streamlined customer management without individual workspace monitoring
Operational Efficiency Features:
Eliminate manual workspace checking
Clear status indicators for all activities
Automated notifications for completed interviews
Comprehensive feedback management
Clean workflow from creation to publication
The tracking function transforms operational complexity into manageable oversight, ensuring efficient management of customer relationships and content workflows across unlimited workspaces.
